Orders can only be placed over the phone or from our physical store.

You have the right to return the product you received within 14 working days from the day you received it at no cost whatsoever except for the return costs (courier, transport, post or other) which will be at your own risk. To exercise your right to return the product, you can use the online withdrawal form and send us your request. However, it is clarified that the exercise of the above right (sending the request and the product) should be carried out within the above days at the latest (proof of date of sending: the stamp of the courier or the post office or in any other case the day of receipt of the product in our warehouses). Necessary conditions for exercising the right to return the product are: that the product has not been used, that any other labels or markings (e.g. stickers, brand markings, security tapes, etc.) on the products have not been removed. Also, all items must be returned in the perfect condition received without damage, without any defects (subject to the return of a defective product, complete and in their packaging (for items received in special packaging – e.g. fragile products – should be returned in their special packaging), while it should also be accompanied by all the necessary documents.

Our company takes every possible measure so that all products (regardless of type) are specially and carefully packed in order to reach you without damage. Also, our company knows that its products include fragile and/or sensitive items and for this reason it takes all the necessary measures (in cooperation with its carriers) so that these items are sent in special packaging that fully protects them from any damages during their transport and/or storage. In very rare cases, however, there is a risk that one of these products may be damaged during shipment to you. Also in very rare cases you may receive a product with a defect. For this reason and regardless of your aforementioned right of withdrawal, which is not affected, we invite you to check the products upon receipt. If you receive the product without expressing any specific reservation, it means that you have unconditionally received the product from our company. However, in the event that, at the time of receipt, you find that there is damage and/or a defect in the product, then you can return the product or the part of the product that is defective or shows damage by completing the relevant return form and according to the detailed instructions you are given to her.